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Croatian Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation at Mercier Consultancy Group. Mercier Consultancy MD is excited to offer an excellent opportunity for Croatian-speaking professionals to join our dynamic team in Sofia, Bulgaria. This role includes fully paid relocation, allowing you to experience life in one of Europe's vibrant capitals while contributing to our company's growth and success.. Key Responsibilities. . Engage with Croatian-speaking clients via phone, email, or chat, providing outstanding customer support and information.. . Handle inquiries related to our services and assist clients in navigating their options effectively.. . Perform administrative tasks, such as data entry, record-keeping, and maintaining CRM systems to ensure accurate client information.. . Collaborate with team members to improve processes and enhance customer satisfaction.. . Stay updated on product knowledge, company policies, and industry trends to deliver accurate advice.. . Support various operational tasks as required within a fast-paced environment.. . . Fluency in Croatian (both written and spoken) is essential; proficiency in English or Bulgarian is a plus.. . Previous customer service or administrative experience is preferred but not mandatory.. . Strong communication and interpersonal skills with a client-focused approach.. . Good organizational skills with attention to detail and ability to multitask.. . Comfortable working with computer systems, CRM software, and common office applications.. . Ability to adapt to a new cultural environment and embrace relocation to Sofia, Bulgaria.. . Positive attitude, proactive mindset, and willingness to learn and grow within the company.. . Company Location: Bulgaria.