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Nordic Speaking Customer Support for Food Delivery Service Department at Mercier Consultancy Europe. Mercier Consultancy Europe is proud to announce an opening for a Nordic Speaking Customer Support Agent in our Food Delivery Service Department. In this key position, you will provide outstanding support to our clientele, addressing inquiries related to our food delivery services across the Nordic regions. Your fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) will be vital in ensuring that our customers receive the assistance they need in their native language. If you have a passion for food, excellent communication skills, and a commitment to customer service, we invite you to join our team!. Responsibilities. . Respond to customer inquiries via phone, email, and chat in Nordic languages with professionalism and empathy.. . Provide comprehensive information about our food delivery services, menus, and special offers.. . Assist customers in resolving issues related to orders, delivery times, and account management.. . Document interactions accurately for future reference and quality improvement.. . Collaborate with delivery and support teams to ensure high levels of customer satisfaction.. . Stay current on menu offerings, service changes, and customer preferences.. . Collect and analyze customer feedback to identify areas for improvement.. . . Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and English, both spoken and written, is required.. . Experience in customer support, particularly in food service or delivery, is preferred.. . Strong communication skills with a focus on customer satisfaction.. . Able to manage customer inquiries and complaints effectively.. . Proficiency in customer service platforms and communication tools.. . Team-oriented mindset and the ability to multitask in a fast-paced environment.. . Willingness to work flexible hours, including evenings and weekends, as needed.. . Company Location: Greece.