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Part-Time Sales & Operations Coordinator at Remote Recruitment. Part-Time Sales & Operations Coordinator. Job Overview. We’re seeking a highly organised and commercially savvy Sales & Operations Coordinator to support the day-to-day running of a UK-based ecommerce and retail brand. This part-time, flexible remote role is ideal for someone who thrives in both the analytical and creative aspects of product-based business — from pricing and inventory to product launches and customer support.. This is an exciting opportunity to work with a purpose-driven company that values design, storytelling, and innovation. You’ll be the operational engine behind a growing brand that sells both direct-to-consumer and through high-end global retailers.. Key Responsibilities. . Maintain accurate product costings, pricing structures, and margin reports. . . Manage and update wholesale and retail price lists, product documentation, and supplier quotes. . . Liaise with global B2B and B2C stockists, ensuring smooth operational coordination. . . Provide first-line customer service for ecommerce orders. . . Support the onboarding of new products — uploading assets, imagery, and product data. . . Assist with planning and scheduling content for Instagram. . . Track sales and stock levels, flagging best-sellers and replenishment needs. . . Generate monthly sales and stock reports with actionable insights. . . Refresh and distribute sales collateral for each new product launch. . . Proactively identify and implement process improvements. . . What Success Looks Like (First 3 Months). . 99% margin accuracy across all SKUs. . . Wholesale pack updated and distributed before each product launch. . . Customer support response time under 1 business day. . . Instagram content calendar scheduled at least 2 weeks in advance. . . At least two process improvements implemented to enhance efficiency or accuracy. . . . 3–5 years of experience in sales operations, retail account management, or similar roles. . . Proven experience working with physical products — particularly in ecommerce, retail, or FMCG. . . Advanced Excel proficiency (including formulas for pricing, margins, etc.). . . Familiarity with ecommerce platforms — Shopify preferred; Amazon/Etsy a plus. . . Skilled in liaising with suppliers, buyers, and retail partners. . . Exposure to social media planning, especially Instagram. . . Self-motivated, organised, and able to work independently. . . Access to a reliable laptop and uncapped high-speed internet.. . Skilled in Excel . . Nice to Have. . Familiarity with tools like Airtable, Xero, Mintsoft, Canva, or Adobe. . . Experience in launching or marketing new products. . . Understanding of packaging, inventory, and supplier coordination. . . A passion for improving systems and processes. . . Company Location: South Africa.