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Key Account Manager (Remote - Germany) at Jobgether. This position is posted by Jobgether on behalf of Shopware. We are currently looking for a Key Account Manager in Germany.. This role offers the opportunity to manage and grow strategic partnerships with major enterprise clients within a dynamic e-commerce environment. You will be the primary point of contact for key accounts, driving revenue growth through upselling and cross-selling, while ensuring outstanding customer satisfaction. Working closely with internal teams and attending industry events, you will contribute significantly to business success and help shape long-term client relationships. This is a highly collaborative role that blends sales, relationship management, and strategic account development.. . Accountabilities:. . Manage and develop strategic partnerships with key enterprise clients to foster long-term business growth.. . Serve as the main contact for assigned accounts, focusing on opening new opportunities, closing deals, and driving customer retention.. . Identify upselling and cross-selling opportunities, promoting partner products such as payment and shipping solutions to increase revenue and reduce churn.. . Ensure high customer satisfaction through proactive communication, problem-solving, and effective onboarding processes, maintaining strong 1:1 relationships and regular strategy meetings.. . Collaborate with sales, marketing, product development, and technical support teams to ensure client needs are met and service levels are optimized.. . Represent the company at industry trade shows and networking events to build and nurture strategic partnerships and expand the customer portfolio.. . . Proven success in key account management, ideally within e-commerce or software industries.. . Excellent communication skills in German and English, both written and verbal, with strong presentation and interpersonal abilities.. . Ability to work independently, organize tasks effectively, and proactively solve problems.. . Solid understanding of the e-commerce landscape and keen interest in current trends and developments.. . Strong relationship management skills, with experience handling large IT-related accounts.. . Demonstrated sales skills, including identifying and pursuing cross- and upselling opportunities to exceed targets.. . Familiarity with CRM systems such as HubSpot or Salesforce.. . Company Location: Germany.