Implementation Manager (Remote - US) at Jobgether

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Implementation Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for an . Implementation Manager. in the . United States. .. As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team.. Accountabilities. In this role, you will be responsible for:. . Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines.. . Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication.. . Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives.. . Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks.. . Maintaining accurate documentation, including project plans, timelines, and client communications.. . Continuously evaluating and optimizing implementation processes to improve efficiency and client experience.. . The ideal candidate will have:. . Previous experience in project management, preferably in SaaS or software implementation.. . Strong interpersonal and communication skills, capable of managing client relationships effectively.. . Excellent problem-solving abilities and the capacity to identify and resolve issues promptly.. . Ability to prioritize tasks, manage multiple projects, and meet deadlines.. . Basic understanding of SaaS products and the technical concepts involved in implementation.. . Comfort working in a start-up or remote-first environment.. . Fluency in English, both written and spoken.. . Company Location: United States.