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Patient Service Representative (Spanish Bilingual) | Permanent WFH at BizForce. We are looking for a detail-oriented and compassionate . Patient Service Representative (Spanish Bilingual).  to join our growing healthcare team. This role is ideal for someone who thrives in a fast-paced environment, excels at communication, and is passionate about delivering exceptional patient experiences — all while seamlessly switching between English and Spanish.. Key Responsibilities:. . Serve as the first point of contact for patients through phone, email, and other communication channels. . Schedule, reschedule, and confirm patient appointments accurately and efficiently. . Verify and update patient information and medical records. . Handle patient inquiries, concerns, and service requests with professionalism and empathy. . Coordinate with medical staff and other departments to ensure smooth patient flow. . Assist with billing, insurance verification, and payment processing. . Maintain confidentiality and comply with HIPAA regulations and company policies. . . At least 2 years of experience as a Patient Service Representative or in a related healthcare administrative role specializing in Gastroenterology. . Bilingual in English and Spanish (verbal and written). . Strong customer service and communication skills. . Excellent organizational and time management abilities. . Proficiency with scheduling systems, EMR/EHR software, and basic office tools. . High attention to detail, problem-solving mindset, and ability to work under pressure. . Work-from-Home Device Requirement:. . . Device:.  Personal computer with . Intel Core i5 or higher. , or . AMD Ryzen 5 or higher. . . . Internet:.  . Wired connection.  with at least . 50 Mbps.  download speed, plus a . backup connection.  (e.g., mobile hotspot or prepaid Wi-Fi). . . Work Environment:.  . Quiet, well-lit space.  with . minimal background noise. . . Company Location: Philippines.