We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Medical Receptionist / Appointment Setter (Mental Health Practice) at Staffing for Doctors. Job Overview. We are seeking a highly motivated and confident Medical Receptionist to manage a high volume of inbound and outbound calls for a growing mental health practice. This role is critical in handling patient inquiries, scheduling consultations, and ensuring accurate EMR documentation. The ideal candidate is comfortable with fast-paced environments, communicates clearly in English, and can maintain professionalism and empathy on every call.. Key Responsibilities. Handle a high volume of calls daily (approximately 100–200 calls per day) . Manage both inbound and outbound calls with confidence and professionalism . Schedule patient consultations accurately and efficiently . Provide clear information to potential patients while maintaining a compassionate and supportive tone . Update and manage patient records in the CRM system . Follow call scripts, workflows, and scheduling protocols consistently . Meet daily and weekly call and scheduling targets . Required Qualifications. Excellent English communication skills (verbal and comprehension) — . non-negotiable. . Proven experience handling high call volumes in a call center or similar environment . Strong confidence on the phone and ability to build rapport quickly . CRM management experience, specifically . GoHighLevel. . Strong attention to detail and ability to multitask in a fast-paced setting . Preferred Qualifications. Prior sales or appointment-setting experience . Background or exposure to mental health services or TMS (Transcranial Magnetic Stimulation) is a plus. Experience working with healthcare or patient-facing roles . Skills & Competencies. Professional phone presence . Time management and organization . Empathy and emotional intelligence . Ability to handle objections and sensitive conversations calmly . Tech-savvy and quick to learn systems and processes . Work Expectations. Must be comfortable with performance metrics (call volume, booking rates, CRM accuracy) . Reliable internet connection and quiet work environment (for remote roles). Company Location: Philippines.