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#53952 Virtual Service Advisor (Collision) at Activate Talent. Job Type: . Full-Time. Location:. 100% Remote. VIRTUAL SERVICE ADVISOR (COLLISION). Role Summary:. Own and manage the end-to-end collision repair process, ensuring seamless coordination between customers, repair teams, and insurance partners. Deliver accurate estimates, timely approvals, and consistent communication to drive efficiency and customer satisfaction.. Key Responsibilities:. Intake claims and schedule inspections . Prepare and manage estimates and supplements . Coordinate with insurance adjusters for approvals . Provide proactive customer updates throughout repairs . Track repair timelines, approvals, and resolve delays . KPIs:. Reduced repair cycle time . Fast supplement approvals . 100% customer update compliance . High customer satisfaction. Company Location: Malaysia.