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Associate Implementation Manager at Jobgether. This position is posted by Jobgether on behalf of . Procare Solutions. . We are currently looking for an . Associate Implementation Manager. in . United States. .. Join a mission-driven team dedicated to supporting early childhood educators and helping families thrive. In this client-facing role, you’ll guide new customers through a smooth and effective software onboarding process, ensuring they get the most value from a widely adopted platform. Your day-to-day will combine training, consultation, and customer success engagement — all while collaborating with cross-functional teams. This is a great opportunity for someone with a passion for communication, technology, and making an impact in the education space.. . Accountabilities:. . Act as the primary point of contact for new customers during software onboarding.. . Schedule and conduct training sessions to guide users through platform setup and use.. . Coach customers on billing strategies and key features to drive adoption and long-term value.. . Coordinate internal resources to remove barriers and ensure a smooth rollout experience.. . Promote customer engagement and retention by clearly articulating product benefits.. . Gather and communicate customer feedback on feature needs and enhancements.. . Track and meet implementation KPIs to ensure high adoption rates.. . Support special projects and process improvements as needed.. . . 3+ years of experience in customer success, software training, fintech, or related fields.. . Bachelor’s degree or equivalent combination of education and experience.. . Strong communication skills with the ability to coach and influence customers.. . Highly organized with excellent time management and attention to detail.. . Skilled at problem-solving and working cross-functionally in hybrid/remote settings.. . Knowledge of payment operations or software onboarding is a plus.. . Proficient in Microsoft Office; familiarity with CRM or implementation tools is an asset.. . Certifications and teaching/training experience are valued additions.. . Company Location: United States.