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Romanian Player support specialist for gaming department in Sofia Bulgaria at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Romanian Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Romanian, this is your chance to launch a rewarding career.. In this role, you will be the primary contact for our Romanian-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a superb gaming experience. Join our dynamic team and play a crucial role in enhancing our gaming community!. Your Key Responsibilities. . Provide exceptional support to Romanian-speaking players through various communication channels, including chat, email, and forums.. . Troubleshoot player issues efficiently and resolve queries to maximize player satisfaction.. . Collect and analyze player feedback to enhance our gaming services and products.. . Maintain detailed records of player interactions in our support systems.. . Collaborate with other departments to streamline processes and improve problem-solving.. . Contribute to the development and implementation of best practices in player support.. . . Fluency in Romanian is required; proficiency in English is a plus.. . A strong passion for gaming with an understanding of current gaming trends and communities.. . Experience in customer support or a related gaming position is advantageous but not mandatory.. . Excellent written and verbal communication skills with the ability to engage players effectively.. . Strong analytical and problem-solving skills with a proactive approach to addressing player issues.. . A positive attitude and ability to work well in a team-oriented environment.. . Willingness to adapt to the fast-paced nature of the gaming industry.. . Company Location: Romania.