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Head of Technical Support & MDM at QuickTeam. Full time. $300-400/Week. We’re looking for a . Head of Technical Support & MDM. to lead technical troubleshooting and mobile device management (MDM) support. This role is critical in ensuring smooth device deployment, security, and performance for our users.. The ideal candidate has . strong troubleshooting skills. , experience with . MDM solutions. , and a background working with . Apple products, especially iPhones. .. Key Responsibilities:. • . Manage and support MDM solutions. , ensuring seamless device enrollment, security policies, and app deployments.. • Diagnose and . troubleshoot technical issues. related to . iPhones, MDM policies, and device security. .. • Assist with . DNS and content filtering. configurations and troubleshooting.. • Provide . high-level technical support. to customers and internal teams, resolving issues efficiently.. • Optimize device performance, compliance, and security using . MDM best practices. .. • Document troubleshooting steps, MDM configurations, and best practices for internal use.. • Assist in maintaining and troubleshooting . WordPress websites. (nice to have).. Requirements:. ✅ . Extensive experience with MDM solutions. (e.g., Jamf, Microsoft Intune, Kandji, MobileIron). ✅ . Strong troubleshooting and problem-solving skills. ✅ Experience working with . Apple devices, specifically iPhones. ✅ Familiarity with . DNS/content filtering. technologies. ✅ Experience in . technical support, system administration, or device management roles. ✅ Excellent communication skills, able to break down technical issues clearly. Nice-to-Have Skills:. • Knowledge of . automation tools. for IT workflows. • Experience with . WordPress website management. • Familiarity with . networking and security protocols. If you have a passion for . MDM, Apple devices, and solving complex technical issues. , we’d love to hear from you!. Company Location: Philippines.