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Specimen Collector - Telehealth at Millennium Health. Full Time Telehealth Specimen Collector . Location: Remote . Schedule: 9am-5pm MDT (must work mountain time zone). Help make a positive impact in your community! . Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders..  . The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory..  . As a Specimen Collector: . . Provide support for patient urine and/or oral fluid (saliva) specimens . . Instruct patient on proper sample packaging for shipping. . Serve as an intermediary between the practice / clinic and the laboratory . . Record patient information, physician order details, and pertinent laboratory information. . Resolve specimen concerns with billing or patient information in ordering portal . . Observe collection for Millennium Health specimens (when applicable). . . 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred. . 2+ years of customer service experience can be considered in place of medical experience. . Demonstrated ability to navigate a smart phone and computer required. . Valid driver’s license required. . Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus. . Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to. . . Ability to ensure administrative, physical and technical cyber security controls are always adhered to. . High School diploma or equivalent required. . Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs. . Company Location: United States.