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Senior Account Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of . Garner Health. . We are currently looking for a . Senior Account Manager. in the . United States. .. This is an exciting opportunity to join a fast-growing healthcare technology company that is revolutionizing access to high-quality, cost-effective care. As a Senior Account Manager, you will manage a portfolio of mid- to large-market clients, strengthening broker and client relationships while driving engagement, satisfaction, and retention. This client-facing role blends strategic account planning, performance tracking, and cross-functional collaboration in a mission-driven, remote-first environment. Travel of up to 15% may be required.. . Accountabilities:. . Oversee a portfolio of clients in the 500–5,000 lives segment, ensuring a seamless and impactful experience throughout the client lifecycle.. . Build and nurture strong broker and client relationships, acting as a trusted advisor and main point of contact.. . Monitor client health KPIs, proactively address risks, and implement corrective action plans when necessary.. . Collaborate cross-functionally with product, sales, and member services teams to achieve client engagement goals.. . Develop strategic reports, presentations, and meeting content that supports adoption and retention.. . Execute standardized workflows and best practices to drive retention, satisfaction, and ROI.. . . 5+ years of experience managing a B2B book of business within the healthcare or employee benefits industry.. . Demonstrated track record of increasing customer engagement and optimizing SaaS product value.. . Strong relationship management skills with experience working closely with brokers and senior stakeholders.. . Excellent verbal and written communication and presentation abilities.. . High level of autonomy and initiative in a fast-paced, evolving startup environment.. . Strong organizational skills, attention to detail, and a passion for delivering a premium client experience.. . Willingness to travel up to 15% as needed.. . Company Location: United States.