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SLOVENIAN Speaking Video Streaming Support - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Slovenian Speaking Video Streaming Support Specialist in the enchanting city of Athens, Greece! This is a fantastic opportunity to work within a cutting-edge tech environment while immersing yourself in a city rich in history and culture. In this role, you will provide outstanding support to Slovenian-speaking customers who use our video streaming services, ensuring they have the best possible experience.. Responsibilities. . Assist Slovenian-speaking customers with inquiries about video streaming services via phone, email, and chat.. . Troubleshoot and resolve technical issues swiftly to ensure customer satisfaction.. . Educate customers on navigating the platform and utilizing its features effectively.. . Ensure accurate documentation of customer interactions in the CRM system.. . Collaborate with technical teams to address and escalate complex issues as needed.. . Engage in continuous training to stay informed about product updates and enhance your support skills.. . Contribute valuable insights to help improve customer experiences and service processes.. . . Fluency in Slovenian and English, both written and spoken.. . Strong customer service skills with a dedication to assisting customers.. . Previous experience in customer support or technical support is an advantage.. . Proficient in troubleshooting technical issues with a solutions-oriented mindset.. . Excellent communication skills, showcasing a friendly and approachable personality.. . A proactive interest in learning new technologies and adapting to evolving processes.. . Able to thrive in a fast-paced environment and adjust to changing demands.. . Knowledge of video streaming platforms is beneficial.. . Company Location: Poland.