
French Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our recruitment process, which ensures that we match the best candidates with the right employers. Currently, we are seeking a French Speaking Customer Service representative for a prominent client in the biotechnology industry. This is an exciting opportunity to join a dynamic team where you will play a vital role in supporting customers and facilitating their needs in the biotech sector. As a French-speaking professional, you will have the chance to provide exceptional service in a fast-paced environment, where your communication skills will be paramount. If you are passionate about customer service and are looking to advance your career within the biotechnology field, we encourage you to apply and take the first step towards your dream job abroad.. Responsibilities. . Provide exceptional customer service to French-speaking clients in the biotechnology industry.. . Respond promptly to customer inquiries via phone, email, and chat.. . Assist customers with product information, troubleshooting, and issue resolution.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with team members to improve service delivery and efficiency.. . Stay updated on product offerings and industry trends to provide informed support.. . Conduct follow-ups with customers to ensure satisfaction and address any ongoing concerns.. . . Fluent in French and English, both written and spoken.. . Previous experience in customer service, preferably within the biotechnology or healthcare sector.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with a customer-centric approach.. . Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. . Proficient in using customer service software and tools.. . Willingness to learn and adapt to new technologies and processes.. . Company Location: Greece.