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French Speaking Customer Service for Government & Public Sector industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a French Speaking Customer Service Representative in the Government & Public Sector industry located in Athens, Greece. In this essential role, you will be the first point of contact for French-speaking clients, assisting them with inquiries related to public services, regulations, and information. Your commitment to providing excellent service will be crucial in supporting citizens and ensuring their needs are met efficiently. If you are passionate about public service and have strong communication skills, we encourage you to apply!. Responsibilities. . Provide exceptional customer service to French-speaking clients in the Government & Public Sector.. . Assist clients with inquiries regarding services, policies, and procedures.. . Document all customer interactions accurately in the CRM system for effective tracking and follow-up.. . Collaborate with internal teams to ensure timely resolution of client issues.. . Stay informed about relevant regulations, services, and community programs to offer knowledgeable assistance.. . Build and maintain positive relationships with clients to promote trust and satisfaction.. . . Fluency in French and English; additional languages are an asset.. . Experience in customer service, preferably within the public sector or related fields.. . Strong communication and interpersonal skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Ability to work well in a team environment while also being self-motivated.. . Able to relocate to Athens, Greece.. . Company Location: Greece.