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Finnish Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Client Support Specialist. This role is perfect for individuals who are passionate about delivering exceptional customer service and are ready to assist Finnish-speaking clients with their inquiries in a friendly and effective manner.. Responsibilities. . Provide outstanding support to Finnish-speaking clients through multiple communication channels, including phone, email, and live chat.. . Address customer inquiries related to products, services, and account issues with professionalism and empathy.. . Troubleshoot customer concerns and deliver timely and efficient solutions to enhance customer satisfaction.. . Document all client interactions accurately in the CRM system for effective follow-up.. . Collaborate with team members to maintain high standards of service and improve overall client experience.. . Identify areas for process improvement and actively contribute to discussions to enhance customer support.. . Stay updated on product information to provide relevant and accurate details to clients.. . . Fluency in Finnish and English, both written and spoken.. . Previous experience in customer support or a similar role is an asset.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities focused on customer satisfaction.. . Able to manage multiple tasks efficiently in a dynamic environment.. . Familiarity with CRM systems and general computer skills.. . Enthusiastic and committed to providing outstanding customer service.. . Company Location: Finland.