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Italian Speaking Customer Service for Retail industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently searching for a talented Italian Speaking Customer Service Representative to join a dynamic team within the retail industry. This role offers an exciting opportunity to work in a fast-paced environment while connecting with customers and addressing their needs in their native language. As part of our commitment to finding the best match for candidates and employers, we will guide you through a seamless recruitment process. Whether you are looking to advance your career or seeking new challenges abroad, Patrique Mercier Recruitment is here to help you find your dream job. We believe that effective communication in one’s native language is key to success in any position, especially in customer service roles where understanding customer needs and providing solutions is essential. Join us and be a part of an organization that values cultural diversity and customer satisfaction.. Responsibilities. . Provide outstanding customer service to Italian-speaking clients in the retail industry.. . Handle customer inquiries via phone, email, and chat in a professional manner.. . Resolve customer complaints and issues effectively and efficiently.. . Assist customers with product information, order status, and returns.. . Maintain accurate records of customer interactions and transactions.. . Work collaboratively with the team to improve service delivery and customer satisfaction.. . Stay updated on product knowledge and industry trends to better assist customers.. . . Fluent in Italian and proficient in English, both written and spoken.. . Experience in customer service, preferably within the retail sector.. . Exceptional communication and interpersonal skills.. . Strong problem-solving abilities and a customer-centric approach.. . Ability to work in a fast-paced environment and handle multiple tasks.. . Basic computer skills and experience with customer service software.. . Willingness to work flexible hours, including weekends and holidays.. . Company Location: Greece.