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Icelandic Tech Support in Greece with Full Paid Relocation and 1month hotel stay at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as an Icelandic Technical Support Specialist for a prominent Big Tech company and embark on an exciting career in stunning Greece! This unique opportunity includes a fully paid relocation package, allowing you to transition seamlessly to a new life filled with adventure and rich culture. In this role, you will provide exceptional technical support to Icelandic-speaking customers, helping them navigate through a variety of technology-related issues related to cutting-edge products and services. You'll enhance your problem-solving abilities while being part of a dynamic and supportive team environment. If you're eager to develop your technical skills and enjoy a Mediterranean lifestyle, this is the perfect opportunity for you!. Responsibilities. . Offer top-notch technical assistance to Icelandic-speaking customers via phone, email, and chat.. . Identify and troubleshoot technical issues related to products and services in an efficient manner.. . Collaborate with engineering teams to escalate and resolve complex technical problems.. . Maintain accurate documentation of customer interactions and technical issues in the CRM system.. . Engage in continuous training to stay updated on products and improve customer support capabilities.. . Provide suggestions for enhancing support processes and overall customer experience.. . Support and mentor new team members during their onboarding process.. . . Fluency in Icelandic and English, both written and spoken.. . Strong technical skills and aptitude for problem-solving.. . Exceptional communication and customer service skills.. . Previous experience in technical support or IT is advantageous but not required.. . Quick learner with a proactive attitude towards new technologies and processes.. . Team-oriented mindset with a genuine enthusiasm for helping others.. . Willingness to relocate to Greece and immerse yourself in a new culture.. . Company Location: Greenland.