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Finnish Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe . is thrilled to offer a position for a Finnish Speaking Client Support Agent in Greece. This exciting role is ideal for those who are committed to delivering excellent customer service. As a Finnish Speaking Client Support Agent, your primary responsibility will be to assist our Finnish-speaking clients, providing them with the support and solutions they need in a timely manner. If you are ready to embrace a new adventure in a beautiful setting while helping clients succeed, we want to hear from you!. Responsibilities. . Assist Finnish-speaking clients through various communication channels including phone, email, and chat.. . Provide support on product inquiries, account management, and technical issues.. . Work closely with internal teams to resolve complex client questions and ensure overall satisfaction.. . Document client interactions thoroughly to contribute to service quality and enhancement.. . Gather feedback from clients to identify potential service improvements.. . Stay informed about product updates and industry trends to offer knowledgeable support.. . Participate in training courses and workshops for continuous skill development.. . . Fluency in Finnish and English, both written and verbal, is essential.. . Experience in customer service, support, or related fields is preferred.. . Strong communication and interpersonal skills with a focus on client satisfaction.. . Ability to work effectively in a team and independently manage tasks.. . Detail-oriented and able to think critically to solve problems.. . Familiarity with customer support software and tools is a plus.. . A proactive attitude and flexibility to adapt in a fast-paced work environment.. . Company Location: Greece.