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Slovenian-Speaking Customer Support for Online Marketplace Platform Department at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this dynamic role, you will assist Slovenian-speaking clients with their inquiries and issues related to our marketplace platform. Your communication skills will play a pivotal role in helping customers navigate their shopping experiences smoothly and effectively.. This position is perfect for individuals who are passionate about e-commerce and dedicated to providing excellent customer service. If you thrive in a collaborative environment and enjoy problem-solving, we encourage you to apply!. Responsibilities. . Provide customer support in Slovenian via phone, email, and chat. . Assist clients with order inquiries, product information, and platform navigation. . Document customer interactions and solutions accurately in our CRM system. . Work with internal teams to resolve customer issues and enhance the user experience. . Gather customer feedback to identify areas for improvement. . Stay updated on platform features and best practices to assist clients effectively. . Participate in training sessions to develop product knowledge and skills. . A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A proactive and customer-focused attitude. Ability to manage multiple inquiries efficiently in a fast-paced environment. Familiarity with customer support tools and e-commerce technologies. Company Location: Greece.