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Technical Implementation Manager at Vatica Health. We are seeking a highly motivated and technically skilled Technical Implementation Manager to lead enterprise customer implementations from onboarding through go-live. This role serves as the primary technical and project management liaison between customers, onboarding and customer success teams, internal implementation resources, and offshore product development and technical support teams. . The Technical Implementation Manager owns the end-to-end implementation lifecycle, with a strong focus on data onboarding, validation, integration, and customer adoption to ensure customers realize value quickly and sustainably. . Responsibilities:  .  . Customer Implementation & Project Ownership  . Serve as the primary point of contact during onboarding and implementation, building trusted relationships with enterprise customers.  . Develop and manage end-to-end implementation plans, including timelines, milestones, dependencies, and risk mitigation.  . Lead customer-facing change management initiatives related to data, workflows, and implementation processes.  . Coordinate cross-functional teams to ensure smooth, timely go-lives and reduced time-to-first-value.  .  . Technical Implementation & Data Management  . Work with clients on finalizing business decisions and measures selection for their tenancy. . Guide customers through data Kick-off/onboarding, validation, and integration to ensure clean, accurate historical & incremental data.  . Review and validate incoming data files, confirm mapping logic, and identify data quality, formatting, or logic issues.  . Investigate and resolve data-related issues during pre-implementation using structured analysis and file-based validation.  . Act as the technical liaison between customer-facing teams and offshore product development and implementation/technical support teams.  .  . Communication, Training & Enablement  . Translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.  . Deliver implementation training, workshops, and documentation to support customer adoption.  . Maintain and improve implementation knowledge base articles, SOPs, and educational resources.  .  . Continuous Improvement & Cross-Functional Collaboration  . Own incident triage during implementation, driving issues from investigation through resolution.  . Partner with product, engineering, QA, sales, and support teams to improve implementation processes and platform stability.  . Track implementation KPIs and customer adoption metrics, using data-driven insights to identify opportunities for improvement.  .    . Bachelor’s degree (BA/BS) in a relevant discipline.  . 5+ years of experience in healthcare administration, healthcare technology, or healthcare SaaS.  . Experience working with Health Plans, Independent Physician Associations (IPAs), Management Service Organizations (MSOs), and/or value-based care programs.  . Strong project management skills with the ability to manage multiple implementations concurrently.  . Strong analytical and problem-solving skills, particularly related to data validation and integration.  . Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.  . Hand-on working experience in data analysis using UNIX and MYSQL . Willingness to collaborate with international teams as needed and work in extended office hours  .  . Competencies:  . Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy  . Builds trust by following through on commitments and leading with integrity and authenticity.   . Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.   . Understands and responds to the emotions and behaviors of others.   . Leverages emotional intelligence to influence positive results.  . Balances Stakeholders & Manages Conflict  . Anticipating and balancing the needs of multiple stakeholders and multiple projects.   . Highly prepared and knowledgeable about expectations.   . Delivers fair and flexible response to stakeholder needs.   . Handling conflict situations to resolve effectively and professionally.   . Applies fair decision-making to balance competing interests mediating any points of abrasion.  . Drives Results, Vision, and Purpose  . Ensure daily tasks lead to impactful results that align with Vatica priorities.   . Results-driven champion for Vatica.   . Adjusts plans as needed to ensure effectiveness.   . Profitability focused, persistent in achieving objectives with a positive track record of exceeding performance  . Manages Ambiguity & Complexity  . Works through situations where factors of direction are not certain.   . Comfortable working through change and can act on decisions without the total picture.   . Researches the root cause of problems and collaborates with multiple sources to solve them.  . Situational Adaptability & Flexibility  . Adapts approach in real time to respond to different situations.   . Thinks quickly and readily adapts behavior in the moment.   . High level of versatility.  . Strategic Mindset  . Considering future possibilities or roadblocks and creating strategies to drive results.   . Anticipates future trends and implications of decision making. .  . Company Location: United States.