Operations Manager (Roadshows) at Activate Talent

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Operations Manager (Roadshows) at Activate Talent. . Location:. Remote (US-based hours preferred). . Job Type:. Full-Time. About the Role. We are seeking a highly organized and strategic . Roadshow Program Manager. to lead our national retail roadshow events, with a primary focus on . Costco and Sam’s Club. . This role requires deep operational expertise, cross-functional leadership, and a strong understanding of supply chain logistics. You’ll drive seamless execution from planning to post-event reporting—ensuring our brand is represented with excellence in every activation.. Key Responsibilities. Roadshow Program Management. . Lead strategic and operational planning for Costco and Sam’s Club Roadshow events. . . Own end-to-end event execution including inventory planning, logistics, site readiness, and post-event reporting. . . Coordinate across Sales, Planning, Operations, and Production teams to ensure timely, high-quality execution. . . Kitting & Fulfillment Oversight. . Oversee kitting and fulfillment for roadshow kits to ensure timely and accurate delivery. . . Identify and mitigate operational risks to ensure continuity and quality. . . Optimize packaging, labeling, and distribution workflows in partnership with internal and external stakeholders. . . Vendor & Partner Management. . Manage third-party logistics (3PLs), kitting suppliers, and software vendors to meet service-level agreements (SLAs). . . Establish KPIs and lead RFP processes to evaluate and onboard new vendors. . . Team Leadership & Reporting. . Lead a small team of analysts supporting reporting and project tracking. . . Build and manage dashboards to provide operational visibility and transparency. . . Cross-Functional & Executive Communication. . Serve as the primary operations lead for roadshows, regularly updating internal stakeholders and executive leadership. . . Present status reports, escalate issues, and propose solutions for continuous improvement. . . . 5+ years of experience in retail operations, supply chain, or fulfillment management. . . Proven experience managing retail roadshows or large-scale in-store activations (Costco/Sam’s Club preferred). . . Strong vendor management skills including negotiation and performance tracking. . . Exceptional organizational and project management abilities. . . Strong analytical background; experience overseeing dashboards and operational metrics. . . Experience working with 3PLs, kitting vendors, and fulfillment partners. . . Comfortable thriving in a fast-paced, ambiguous environment with shifting priorities. . . Excellent verbal and written communication skills; confident presenting to leadership teams. . . Preferred Qualifications. . Familiarity with inventory and order management systems (OMS) . . Experience with ERP tools like NetSuite . . Working knowledge of project management software like Asana . . Proficiency in Looker or similar reporting tools . . Understanding of transportation management systems (TMS) . . Company Location: Philippines.