
Outbound Sales Representative (Warm Leads) - EST Working Hours (Remote) at ISTA Personnel Solutions. ISTA Personnel Solutions South Africa - . we are a global Business Process Outsourcing (BPO) company, partnering with a USA client, providing dental care to nursing home residents. . . In this role, you will be responsible for following up with . warm leads. . Your primary objective is to engage potential clients and secure sign-ups. .. NOTE: . . . Working Hours:. . This role requires you to work . USA hours (EST). , Mon - Fri, from 9:00am to 6:00pm . EST time. (3pm to midnight South African time. NOTE: These hours are subject to change depending on daylight savings and/or the operational requirements of the company.. ). . . Work Environment:. . This is a fully remote working role.. . . . Internet Requirements:. A . fixed fibre line. with a minimum speed of . 25 Mbps (upload & download). and the ability to . support a. . wired Ethernet connection. is mandatory. . Applicants without a fixed fibre line cannot be considered.. . . . Power Backup:. A . reliable power backup solution. is required to manage . load shedding and power outages. . . Applicants without a power backup cannot be considered. . . . Key Responsibilities:. . Follow-Up on Leads: Reach out to warm leads who have shown interest in dental services for nursing homes.. . Service Promotion: Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.. . Close Sales: Use your sales skills to encourage potential patients to sign up for our services. . . Customer Relationship Management: Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.. . Customer Service: Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.. . Skills:. . Previous experience in an outbound sales or call centre environment is preferred. Experience in healthcare or dental services is a plus.. . Exceptional communication skills. . Strong sales skills. . Must be proficient in Microsoft Office.. . If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.