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Payments Processing Associate in Serbia (English speaking) at FP Markets. FP Markets Group of Companies . is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time . Payments Processing Associate.  . in Serbia (remote). .. This is an exciting opportunity to join an established but ambitious and rapidly-growing company and be a part of a fast-paced multi-cultural environment with friendly and talented co-workers with a focus on high performance enabled by cutting-edge technologies.. Reporting to: Payments Team Leader. Please note that this position is for candidates located in Serbia. Responsibilities:. . Transaction Processing: Process incoming and outgoing financial transactions in line with company policies and regulatory requirements.. . Daily Withdrawals: Ensure daily withdrawals are reviewed, validated, and processed promptly and accurately.. . Deposits & Transfers: Apply and reconcile client deposits and internal transfers, verifying payment details as needed.. . PSP Management: Monitor and coordinate with over 50 Payment Service Providers (PSPs) to ensure proper transaction flow and resolve any issues.. . Bank & PSP Communication: Maintain daily contact with banks and PSPs for funding confirmations, settlements, and account monitoring.. . Failed Transaction Resolution: Monitor and address failed or rejected transactions, escalate issues, and coordinate with relevant teams.. . Suspicious Activity Investigation: Investigate and resolve suspicious cases or anomalies, escalating to compliance when necessary.. . Client Support: Respond to client queries regarding funding issues, provide proof of payments, and assist with discrepancies.. . Internal Coordination: Liaise with customer support, finance, and compliance teams to address and resolve funding-related queries.. . System Monitoring: Track the performance of payment systems, identify irregularities, and report technical issues.. . Customer Activity Monitoring: Observe and report on customer transaction activity to support risk and compliance assessments.. . Continuous Learning: Stay updated with new payment methods. . Candidate Profile:. . Proven experience (1+ years) in payments processing, finance operations, or transaction handling, preferably in industries such as fintech, online trading, iGaming, or eCommerce.. . Strong understanding of PSP operations, banking procedures, and various global payment methods.. . High attention to detail, accuracy, and ability to work with large volumes of transactions.. . Excellent communication skills (written and verbal), with a client-focused mindset.. . Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.. . Problem-solving and investigative skills for handling failed or suspicious transactions.. . Proficiency in Microsoft Excel and familiarity with ERP or payment platforms.. . Strong organizational skills and ability to prioritize multiple tasks efficiently.. . Openness to learning and adapting to new processes and technologies.. . Fluent verbal and written English (additional languages are a plus). . Ability to work in shifts Monday-Friday from 8:00 - 16:00/ 10:00 - 18:00/ 12:00 - 20:00 . . Our offer:. . Welcoming, young and multicultural team with approachable leadership. . Ability to contribute to dynamic business at a growth phase. . High level of autonomy, support of ideas and putting your expertise into the best practices for the company. . Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders. . Competitive remuneration, regular salary reviews and performance-based incentive schemes. . Vibrant company life: from team activities to global celebrations. . Fully remote work . . Journey to FP Markets:. . Interview with People Function member (30 - 45 min) to assess match to our culture. . Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations. . An assessment to evaluate your technical skills. . Final interview with team members. . Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!. Company Location: Serbia.