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Dutch Speaking Customer Service for Retail industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opportunity for a Dutch Speaking Customer Service Representative in the Retail Industry. This position is perfect for passionate individuals who enjoy helping customers and are eager to work in a dynamic retail environment.. Responsibilities. . Provide exceptional customer service to Dutch-speaking clients through various channels, including phone, email, and chat.. . Assist customers with inquiries related to products, orders, and returns while maintaining a positive shopping experience.. . Resolve customer complaints and issues in a professional manner, ensuring satisfaction and loyalty.. . Collaborate with internal teams to efficiently handle customer requests and provide timely solutions.. . Maintain up-to-date knowledge of product offerings, promotions, and store policies to assist customers accurately.. . Document all customer interactions to enhance service quality and streamline processes.. . Contribute to team goals and strive for continuous improvement in service delivery.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service, preferably in the retail sector.. . Strong communication and interpersonal skills.. . Ability to handle complaints effectively and demonstrate problem-solving skills.. . Familiarity with customer service software and Microsoft Office applications.. . Detail-oriented with strong organizational skills.. . Eager to learn and adapt in a fast-paced retail environment.. . Company Location: Netherlands.