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Italian Speaking Customer Service for Construction industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. We are currently looking for an Italian Speaking Customer Service representative for the construction industry. This role will involve providing exceptional customer support to Italian-speaking clients, addressing their inquiries and resolving issues effectively. The ideal candidate will be passionate about customer service, possess strong communication skills, and have a background or strong interest in the construction industry. If you want to be part of a vibrant team that helps connect candidates with their dream jobs abroad while ensuring outstanding support for our clients, this position is for you. Join us at Patrique Mercier Recruitment and help us continue our mission of facilitating quality job opportunities across various sectors internationally.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the construction industry. . Respond to customer inquiries via phone, email, or chat in a timely manner. . Resolve customer complaints and issues effectively and efficiently. . Assist customers with product-related questions and technical support. . Maintain a high level of product knowledge to ensure accurate information is provided. . Document customer interactions and feedback for continuous improvement. . Collaborate with team members to enhance the overall customer experience. . . Fluency in Italian and English, both spoken and written. . Experience in customer service, preferably in the construction industry. . Strong communication and interpersonal skills. . Problem-solving skills and ability to think critically under pressure. . Ability to work independently and as part of a team. . Familiarity with CRM software and customer support tools. . Flexibility to work in shifts, including weekends and holidays if necessary. . Company Location: Greece.