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French Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer an engaging opportunity for a French Speaking Customer Service Representative in the Education & E-Learning industry. Located in Athens, Greece, this role is pivotal in supporting French-speaking customers who seek assistance with online learning platforms, course content, and educational tools. Your strong communication skills and dedication to customer satisfaction will help enhance the learning experience for our users. If you have a passion for education and customer service, we would love to hear from you!. Responsibilities. . Provide outstanding customer service to French-speaking clients, addressing inquiries related to e-learning platforms and educational resources.. . Assist users with account setup, course selection, and troubleshooting technical issues.. . Document all customer interactions in the CRM system for accurate tracking and follow-up.. . Collaborate with the education team to resolve customer issues and enhance the overall user experience.. . Stay informed about the latest trends in the education and e-learning sector to offer informed assistance.. . Build and maintain strong relationships with customers, fostering loyalty and satisfaction.. . . Fluency in French and English; proficiency in additional languages is a plus.. . Experience in customer service, preferably in the education or e-learning industry.. . Excellent communication and problem-solving skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work effectively both independently and within a team.. . Able to relocate to Athens, Greece.. . Company Location: Greece.