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Dutch Speaking Technical Support Advisor at Mercier Consultancy Europe. Mercier Consultancy Europe is actively searching for a Dutch Speaking Technical Support Advisor to join our growing team. This role is crucial in delivering exceptional technical assistance to our Dutch-speaking clients, helping them navigate any challenges they encounter with our products and services. If you're enthusiastic about technology and dedicated to providing top-tier customer service, this position could be the perfect fit for you!. Responsibilities. . Provide high-quality technical support to customers in Dutch via phone, email, and chat.. . Troubleshoot and resolve technical issues efficiently, guiding customers through solutions.. . Document all customer interactions, technical issues, and resolutions accurately.. . Collaborate with other team members to enhance overall customer satisfaction and service quality.. . Stay updated on product developments and industry trends to provide informed support.. . Participate in training sessions and workshops to improve your technical skills and product knowledge.. . . Fluent in Dutch and English, both written and spoken, is essential.. . Previous experience in technical support or customer service is preferred.. . Strong problem-solving skills and the ability to work under pressure.. . Excellent communication and interpersonal skills to engage effectively with customers.. . Familiarity with customer support software and troubleshooting tools.. . A genuine interest in technology and a commitment to excellent customer service.. . Ability to work flexible hours as needed to accommodate customer demands.. . Company Location: Greece.