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German Speaking Customer Service for Telecommunications Company in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce a vacancy for a German Speaking Customer Service Representative to join a leading telecommunications company based in Greece. This role offers an excellent chance to work in a dynamic environment, supporting German-speaking customers with their telecommunication needs.. Responsibilities. . Provide exceptional customer support to German-speaking clients through various channels such as phone, email, and chat.. . Assist customers with queries related to telecommunication products and services including billing, technical support, and account management.. . Troubleshoot and resolve customer issues promptly, ensuring a high level of customer satisfaction.. . Maintain up-to-date knowledge of company offerings, promotions, and policies to provide accurate information.. . Document all customer interactions accurately and comply with internal processes.. . Work closely with technical and sales teams to address complex customer concerns.. . . Fluency in German and English, both written and spoken.. . Previous experience in customer service, preferably within the telecommunications industry.. . Strong communication and interpersonal skills.. . Ability to handle technical issues and provide clear guidance to customers.. . Proficiency in customer service software and Microsoft Office tools.. . Detail-oriented with excellent problem-solving abilities.. . Ability to work independently and in a team-oriented environment.. . Company Location: Hungary.