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Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.. Responsibilities. . Assist Slovak-speaking customers through various communication channels including phone, email, and chat.. . Address inquiries related to products and services, providing clear and accurate information.. . Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.. . Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.. . Collaborate with team members to enhance the overall customer experience.. . Stay informed about company products, promotions, and industry trends to better assist customers.. . . Fluency in Slovak (both written and spoken); proficiency in English is preferred.. . Experience in customer service is advantageous, but not mandatory.. . Excellent communication and interpersonal skills with a strong commitment to customer satisfaction.. . Problem-solving skills and the ability to handle customer inquiries confidently.. . Proficient in using CRM systems and standard office applications.. . Willingness to relocate to Bulgaria and adapt to a new environment.. . A proactive attitude and eagerness to learn about the company's products and services.. . Company Location: Slovakia.