We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Field Service Technician at Somic Packaging, Inc.. The Position:. The safe, proper, and efficient installation, commissioning and/or service of Somic machinery at customer’s facility and in-house, ensuring overall customer satisfaction.  Ensures cooperation and information flow between departments such as Sales and Engineering..  . Job Duties:. . Troubleshooting of mechatronics, electrical controls and mechanical. . Setting and fine tuning of the parameters regarding customer arrangements and blank specifications. . Understanding mechanical movements, timing and positioning; know how adjustments impact other areas and functions of the machine.. . Provide detailed documentation, including daily reports and weekly service reports. . . Complete preventive maintenance, maintenance, and repair work at the customer locations. . Serve as Project Manager and Tech Support while on-site during installations. . Competent and consistent communication with customers on-site. . Administrative tasks, per checklist and documentation . . Training customer personnel on-site. . Installation and set-up of SOMIC equipment . . Ensures customer satisfaction of all services provided . . Complete equipment performance analysis and recommendations for improvements. . Safe working habits in all facets of the job.. . Professional representative of SOMIC with current and potential customers . . Perform PLC, HMI programming, and logic adjustments in conjunction with Engineering.. . Required travel 75%-90%. . . Completed Technical Degree from 2- or 4-year program in Mechatronics, Industrial Automation Technology, Robotics, Electronics or comparable. . Automated case packaging experience is a must. . 3+ years of experience in the installation, commissioning and troubleshooting of complex machines and systems . . Knowledge of electrical engineering, control technology, pneumatics, and mechanics . . Functional knowledge of PLCs with ability to troubleshoot and resolve minor issues . . Safe, structured, and reliable work approach, entrepreneurial mindset. . Excellent customer service skills. . Ability to work independently, with a confident manner. . Professional appearance and strong communication skills. . Able to work under pressure and be flexible. . Must be fluent in English. . Must have a valid class D driver’s license and US Passport required. . Must be self-motivated with a positive, can-do attitude. . Company Location: United States.