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Italian Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment. Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, as we proudly present an exciting opportunity for an Italian Speaking Customer Service Representative in the Media & Entertainment industry. At Patrique Mercier Recruitment, we specialize in connecting candidates with exceptional employers across various sectors, including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. We pride ourselves on our meticulous recruitment process that ensures a perfect match between candidates and employers. If you are passionate about the media and entertainment sector and are fluent in Italian, this is your chance to make a meaningful impact while advancing your career in a vibrant and dynamic company. We are committed to helping you find your dream job abroad, and we look forward to welcoming you to our dedicated team of professionals who are eager to support you in your job search.. Responsibilities. . Provide outstanding customer service support to clients in the Media & Entertainment industry.. . Assist customers with their inquiries in fluent Italian through various communication channels including phone, email, and chat.. . Resolve customer issues and complaints effectively and efficiently while maintaining a positive attitude.. . Educate customers about our products and services, ensuring they have a thorough understanding of offerings.. . Document customer interactions and feedback accurately in the system.. . Collaborate with team members and departments to enhance customer satisfaction and streamline processes.. . Stay updated on industry trends and developments to provide informed service and recommendations.. . . Fluency in Italian and English, both spoken and written.. . Previous experience in customer service, preferably within the Media & Entertainment industry.. . Strong communication and interpersonal skills to interact with a diverse range of customers.. . Ability to handle customer inquiries and complaints with professionalism and empathy.. . Proficiency in using customer service software and tools.. . Excellent problem-solving skills and a keen attention to detail.. . Flexibility to work various shifts, including evenings and weekends, as required.. . Company Location: Greece.