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Spanish Speaking Technical Support Advisor at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Spanish Speaking Technical Support Advisor. In this role, you will be the first point of contact for our Spanish-speaking customers, providing them with high-quality technical assistance and ensuring they have a positive experience with our products and services. If you have a passion for technology and a dedication to customer service, we encourage you to apply!. Responsibilities. . Provide exceptional technical support to Spanish-speaking customers via phone, email, and chat platforms.. . Troubleshoot, diagnose, and resolve technical issues effectively to minimize customer downtime.. . Educate customers on product features, functionalities, and best practices to enhance user experience.. . Document customer interactions and technical solutions thoroughly within the CRM system.. . Escalate complex technical issues to specialized teams to ensure timely resolutions.. . Stay updated on product knowledge and industry trends to provide informed assistance.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Experience in technical support or customer service, particularly in technology-related fields.. . Strong problem-solving skills and a customer-focused approach.. . Excellent communication skills with the ability to explain technical concepts clearly.. . Familiarity with CRM systems and general troubleshooting methodologies.. . A self-motivated team player who can work independently in a fast-paced environment.. . Company Location: Greece.