We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Customer Service for Food & Beverage industry at Mercier Consultancy Europe. Mercier Consultancy Bulgaria is excited to hire a Spanish Speaking Customer Service Agent for our Food & Beverage industry division. In this enthusiastic role, you will be responsible for providing excellent support to our Spanish-speaking customers as they navigate their experiences with our food and beverage services. Your duties will include answering inquiries related to menu items, order processing, special requests, and customer feedback. If you have a passion for food and drink, great communication skills, and a dedication to enhancing customer satisfaction, we would love to see you join our team!. Responsibilities. . Deliver exceptional customer service in Spanish for inquiries related to food and beverage offerings.. . Assist customers with placing orders, handling inquiries, and resolving any issues.. . Provide information on menu items, promotions, and dietary options.. . Effectively manage customer complaints and feedback with professionalism.. . Maintain accurate records of customer interactions and feedback.. . Work closely with kitchen and service staff to ensure timely and accurate order fulfillment.. . Stay up-to-date on industry trends and product knowledge to better assist customers.. . . Fluency in Spanish and English, both written and spoken.. . Experience in customer service, preferably in the food and beverage sector.. . Strong communication skills and a passion for customer satisfaction.. . Ability to multitask and manage various customer inquiries effectively.. . Familiarity with point-of-sale (POS) systems or customer service software is a plus.. . Detail-oriented with strong problem-solving abilities.. . Willingness to work flexible hours, including evenings and weekends, as required.. . Company Location: Greece.