
Finnish Speaking Client Relations Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer an opening for a Finnish Speaking Client Relations Specialist. This role is perfect for individuals who are dedicated to building strong relationships and providing outstanding support to Finnish-speaking clients within a dynamic and collaborative work environment.. Responsibilities. . Communicate with Finnish-speaking clients via phone, email, and live chat to build and maintain positive relationships.. . Address inquiries regarding products and services, providing tailored support to meet client needs.. . Effectively manage and resolve client concerns to ensure high levels of satisfaction and loyalty.. . Document all client interactions in the CRM system to enable thorough tracking and follow-up.. . Work alongside team members to continuously enhance service delivery and client relationship practices.. . Identify opportunities for upselling or cross-selling services based on client understanding.. . Stay informed about company offerings and industry trends to effectively inform clients.. . . Fluency in Finnish and English, both written and spoken.. . Experience in client relations, customer support, or a similar role is preferred.. . Exceptional communication and interpersonal abilities.. . Strong problem-solving skills with a focus on client satisfaction.. . Ability to multitask and prioritize effectively in a fast-paced environment.. . Familiarity with CRM software and standard computer applications.. . A true passion for building relationships and delivering exceptional service to clients.. . Company Location: Finland.