Danish Speaking Customer Happiness Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a leading recruitment agency dedicated to linking talented individuals with remarkable job opportunities across Greece. We are pleased to announce a fantastic opportunity for a Danish Speaking Customer Happiness Specialist. In this pivotal role, you will focus on ensuring that our Danish-speaking customers enjoy outstanding support and service, enhancing their overall satisfaction with our offerings.. Responsibilities. . Act as the main contact for Danish-speaking customers, providing assistance via phone, email, and live chat.. . Ensure a high level of customer satisfaction by responding to inquiries and resolving issues in a timely and effective manner.. . Document all customer interactions and feedback in our CRM system to maintain accurate records for analysis.. . Analyze customer feedback to identify trends and suggest improvements to the customer experience.. . Collaborate with other departments to implement efficient solutions that enhance customer happiness.. . Stay informed about product updates and company initiatives to provide informed support to customers.. . Contribute positively to team initiatives, sharing insights and participating in projects aimed at improving customer satisfaction.. . . Fluency in Danish and English, with excellent written and verbal communication skills.. . A background in customer service or related roles is highly preferred.. . Strong interpersonal skills and the ability to connect with customers effectively.. . Problem-solving mindset focused on delivering an exceptional customer experience.. . Familiarity with CRM systems and customer support tools is advantageous.. . Strong organizational skills and attention to detail when handling customer inquiries.. . A commitment to providing outstanding service and fostering customer happiness.. . Company Location: Denmark.
Telegram
Linkedin
Twitter
Instagram
Facebook