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German Speaking Payment Support - FinTech | Work In Greece - Paid Relocation at Mercier Consultancy MD. Join Mercier Consultancy MD as a . German Speaking Payment Support Specialist. in the vibrant FinTech industry. This exciting role comes with a paid relocation package to Greece, allowing you to work in a dynamic environment while experiencing the rich culture of this beautiful country.. In this position, you will provide essential support to our German-speaking clientele, ensuring they have a seamless experience with our payment solutions. Your role will be pivotal in maintaining high customer satisfaction and addressing any payment-related inquiries effectively.. Key Responsibilities. . Deliver outstanding support to German-speaking customers via various communication channels, including email, phone, and chat.. . Assist clients with payment processing queries and troubleshoot any issues they may encounter.. . Guide customers through our payment solutions, providing clear instructions and best practices.. . Document customer feedback and interactions to help improve services.. . Work closely with other departments to enhance our payment offerings and customer experience.. . Keep abreast of industry trends and advancements in payment technology to offer informed assistance.. . . Fluency in German (both spoken and written) is mandatory; English proficiency is a plus.. . Experience in customer service or support, particularly within the FinTech or payment sectors, is advantageous.. . Excellent interpersonal skills and a strong focus on customer satisfaction.. . Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.. . Technical proficiency and comfort using various software systems.. . Strong analytical and problem-solving skills.. . Readiness to relocate to Greece and engage with the local culture.. . Company Location: Germany.