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Finance & Operations Specialist at aCloud. We are seeking a detail-oriented and proactive . Finance & Operations Specialist. to manage the sales and finance operations of our organisation. This role is critical in ensuring smooth end-to-end processes from sales to procurement and subscription contract management while maintaining excellent customer relationships and managing accounts receivable (AR). The ideal candidate should have experience with subscription-based billing and reporting, particularly in Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) models.. This is a Malaysia-based role, covering both Singapore and Malaysia operations, with the possibility of traveling to the Singapore HQ twice a year.. Key Responsibilities. . Sales and Finance Operations. . . Oversee the complete sales-to-procurement lifecycle, including processing Sales Orders (SO), Purchase Orders (PO), and procurement tasks.. . Manage subscription contract lifecycle, including renewals, amendments, and compliance tracking.. . Collaborate with the sales team to ensure accurate and timely updates in sales operations and reporting.. . Ensure smooth and efficient processes in procurement and vendor coordination.. . . Subscription and Recurring Billing Management. . . Handle monthly MRR billing management, ensuring accuracy and timeliness of invoices.. . Manage and monitor subscription and usage-based billing processes, ensuring data integrity.. . Prepare detailed reports for MRR, ARR, and subscription usage metrics for management review.. . Identify and resolve discrepancies in subscription billing and usage data.. . . Accounts Receivable (AR) and Customer Management. . . Prepare and issue accurate sales invoices to customers.. . Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications.. . Monitor and manage AR, ensuring timely follow-ups on outstanding payments.. . Resolve customer disputes and escalate issues when necessary to ensure efficient cash flow.. . Maintain customer finance records and ensure compliance with company policies and financial regulations.. . . Process Improvement and Reporting. . . Identify opportunities to optimise sales and finance workflows to improve efficiency and accuracy.. . Prepare and maintain detailed records, reports, and dashboards related to sales, procurement, MRR, ARR, and AR management.. . Support management in financial audits and compliance reviews as required.. . . Collaboration. . Liaise with cross-functional teams, including sales, procurement, and finance, to ensure alignment and seamless operations.. . Travel. . Possibility of traveling to Singapore HQ twice a year for meetings or training.. . . Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.. . 3+ years of experience in finance operations, accounts receivable, or a similar role.. . Familiarity with MRR and ARR billing processes and management.. . Strong knowledge of sales and finance operations, including SO, PO, procurement, and subscription billing processes.. . Experience in subscription and usage-based billing reporting preparation is essential.. . Excellent communication skills with a customer-centric approach.. . Proficient in finance tools and systems; experience with ERP systems like Dynamics 365 Business Central is a plus.. . Strong analytical and problem-solving skills.. . High attention to detail and ability to work under tight deadlines.. . Company Location: Malaysia.