Community Management Specialist (Remote - California) at Jobgether

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Community Management Specialist (Remote - California) at Jobgether. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.. One of our companies is currently looking for a . Community Management Specialist. in . Woodland Hills, CA. .. This role is ideal for someone who thrives on engagement and building strong online communities. As a Community Management Specialist, you’ll oversee and enhance social media interactions across multiple platforms, ensuring all comments and messages are addressed professionally and efficiently. Working closely with cross-functional teams—including Customer Care, Social Media, Legal, and Marketing—you'll ensure brand voice consistency and timely response rates. You'll track KPIs, provide performance insights, and play a critical role in customer satisfaction and retention. This is a great opportunity to make a direct impact in a fast-paced, mission-driven environment.. Accountabilities:. . Manage community engagement across organic and paid social media channels. . Collaborate with internal teams to create brand-aligned responses and macros. . Monitor and respond to customer interactions on social media platforms. . Track KPIs, response rates, and performance metrics; provide detailed reporting. . Communicate insights from social listening to inform brand strategy. . Update social assets and ensure proper platform integration. . Work with QA teams to uphold performance standards for social experience agents. . Support process improvements and contribute to community management innovation. . . Bachelor’s degree required. . Minimum 2 years of social media community management experience. . Proficient in tools such as Brandwatch, Hootsuite, or SproutSocial. . Strong written communication and reading comprehension skills. . Comfortable working cross-functionally with multiple teams and departments. . Highly organized, self-motivated, and able to prioritize in a fast-paced environment. . Experience with D2C health, beauty, or pet brands preferred. . Familiar with Google Workspace (Docs, Sheets, etc.). . Strong problem-solving skills and an eagerness to learn and grow. . Company Location: United States.