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Polish Customer Advisor in Greece at apply2day. Are you a fluent Polish speaker? You can now work remotely as a Polish CS advisor for a multinational BPO company in Greece, where you will be able to explore Greece and work simultaneously!. Responsibilities . • Management of incoming calls and email. • Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships of trust through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Meet personal/customer service team targets and case handling quotas. • Keep records of customer interactions, process customer accounts and file documents. • Follow communication procedures, guidelines and policies . • Native / near native in Polish. . • Good command in English . . • Good MS Office skills. . • Strong phone contact handling skills and active listening. . • Customer orientation and ability to adapt/respond to different types of characters. . • Excellent communication skills. . • Ability to multi-task, prioritize, and manage time effectively. . • Sales experience with ability to generate revenue with sales and upsell during interactions. Company Location: Greece.