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Spanish Speaking Customer Service Agent in Greece - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce a unique opportunity for a Spanish Speaking Customer Service Agent based in Greece, with fully paid relocation. This position is perfect for individuals who are passionate about customer service and looking to explore a vibrant new culture while supporting a leading company in the region. As a customer service representative, you will assist Spanish-speaking clients, ensuring they receive top-notch service and support.. Responsibilities. . Engage with Spanish-speaking customers through phone, email, and chat to address inquiries related to products and services.. . Provide detailed information about services, assist with order issues, and ensure overall customer satisfaction.. . Resolve customer complaints effectively and professionally, escalating issues as necessary.. . Document customer interactions accurately in the CRM system for quality assurance and follow-up.. . Collaborate with other team members to ensure an integrated approach to customer service and continuous improvement.. . Stay informed about product updates, promotions, and market trends that may impact customer experience.. . . Fluency in Spanish (both written and spoken); English proficiency is preferred.. . Prior experience in customer service, ideally in a relevant industry.. . Strong communication and interpersonal skills with a commitment to high-quality service.. . Ability to manage customer inquiries and resolve issues with professionalism.. . Familiarity with CRM systems and good computer skills.. . Willingness to relocate to Greece with a positive attitude toward adapting to new cultural environments.. . A dedication to continuous learning and improvement in customer service practices.. . Company Location: Greece.