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Customer Support Specialist (German-speaking) at Neo Group. Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.. We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Support Specialist. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers.. Engaging with customers:.  Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions.. Resolving challenges:.  Handle complaints with finesse, turning problems into positive outcomes.. Ensuring satisfaction:.  Communicate professionally and courteously to keep our customers happy and satisfied.. Keeping track:.  Maintain precise records of every customer interaction and transaction for seamless service.. Driving improvements:.  Spot opportunities for process enhancements and share your insights with management to keep us moving forward.. ✍️ Excellent communication skills, both written and verbal in German and English.. 🧘‍♂️ Patient, empathetic, and customer-focused mindset.. 🤝 Strong problem-solving and conflict resolution skills.. ⏱️Ability to multitask and work efficiently in a fast-paced environment.. Company Location: South Africa.