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43098953772- Production Associate, Retention (Email/SMS) at Activate Talent. Job Title: Production Associate, Retention (Email/SMS) . Employment Type: Full-time; Remote. Schedule: US Time zone. Industry: Fashion/Apparel. About This Role: . The Production Associate of Retention ensures flawless campaign execution with a primary focus on . accuracy, timeliness, and QA. This is a production-heavy role where attention to detail is paramount. . Working closely with the retention team, this role executes builds, QA checks, and recurring program . tasks that form the backbone of our retention marketing. . Key Responsibilities: . Campaign & Flow Builds . . Build and QA email/SMS campaigns in Klaviyo’s editor, with light HTML editing when needed. . . Set up lifecycle flows (e.g., welcome, post-purchase, winback) based on pre-defined briefs & completed creative. . . Execute recurring program builds (Aftersell, transactional campaigns, direct mail, etc.). . . QA & Accuracy . . Conduct meticulous QA on all campaigns, ensuring flawless rendering, links, segmentation and scheduling accuracy. . . Perform routine audits of active flows/programs to identify, flag, and escalate errors from site/platform changes to ensure a timely resolution. . . Testing Support . . Implement A/B test setups (subject lines, content variants, etc.) as directed by Sr. Associate and Manager team members. . . QA test builds and assist with reporting pulls. . . Reporting & Maintenance . . Pull performance reports and maintain campaign performance trackers. . . Flag anomalies or discrepancies for leadership review. . . Collaboration & Communication . . Work with Sr. Associate and Manager to ensure campaigns are executed correctly and on time. . . Proactively communicate issues, blockers, or QA findings. . . Qualifications: . . 1–2 years of experience in email/SMS campaign production . . Exceptional QA skills and attention to detail . . Basic HTML/CSS knowledge preferred . . Proven hands-on experience in Klaviyo building campaigns, segments, and flows is required . . Experience with Asana or other project management tools is desired . . Experience with Postscript and Figma is a plus . . Reliable project management and adherence to deadlines . . KPIs: . . Campaign deployment accuracy . . On-time delivery rate . . Minimize campaign/flow errors through rigorous QA. . Company Location: Philippines.