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Customer Service & Office Administrative Assistant at Scalesource. Customer Service & Office Administrative Assistant. Location: Remote  (Outside US). Hours: Full‑time, US time zone . Salary: $1,200 USD  per month. What You’ll Do. . Handle inbound/outbound calls, email, and SMS via RingCentral; log clean notes in the CRM.. . Pre‑qualify leads, schedule estimates/installs, and send confirmations/reminders.. . Support sales: prepare/follow up on estimates; coordinate with operations and vendors.. . Run light AR/AP in QuickBooks Online: invoices, payments, weekly basic reconciliations.. . Permits: submit, track, close; keep tidy digital records.. . Update orders/contracts . . Produce simple status and metric reports; keep files up to date in Google/Microsoft.. . Must‑Haves. . 2+ years in Customer Service / Office Admin / AR‑AP.. . Hands‑on QuickBooks Online (invoices, payments, reconciliation).. . RingCentral/VoIP: queues, transfers, VM, SMS.. . Disciplined CRM usage (JobNimbus/HubSpot or similar): clean data, notes & follow‑ups.. . English B2+ (spoken/written). Spanish fluent/advanced.. . Full‑time availability in US business hours.. . Professional remote setup: ≥ 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset.. . Nice to Have. . Permit workflows. . Inventory experience . . Background in construction, home services, or franchises.. . Intermediate Google Sheets/Excel.. . Why Join. . Stable, long‑term role in a growing franchise network.. . Training on systems and processes; real impact on customer experience.. . Collaborative, service‑driven culture. Competitive compensation.. . Company Location: Spain.