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German Speaking Mobile Support Specialist at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is pleased to offer an exciting position for a German Speaking Mobile Support Specialist! This role is perfect for tech-savvy individuals who are dedicated to providing exceptional customer service. As a vital part of our support team, you will assist our German-speaking customers with their mobile products and services, ensuring they have a positive experience.. Your Key Responsibilities. . Provide excellent support to German-speaking customers regarding mobile applications and devices.. . Troubleshoot and resolve mobile-related issues quickly and effectively.. . Guide customers on how to utilize mobile features and address any questions.. . Document customer interactions and solutions to facilitate continuous improvement.. . Collaborate with product teams to communicate customer feedback and enhance service offerings.. . Participate in ongoing training sessions to improve your knowledge of mobile technologies.. . . Fluency in German (both spoken and written) is essential.. . Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.. . Strong knowledge of mobile technology and applications is preferred.. . Experience in customer service or technical support is an advantage.. . Excellent problem-solving skills with a focus on customer satisfaction.. . Strong communication skills to convey technical information clearly.. . A team-oriented approach and the ability to work collaboratively.. . Passion for technology and a desire to assist customers!. . Company Location: Greece.