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Director of Strategy & BizOps at Freebird. We’ve Built a Rocketship. Now We Need a World-Class Operator to Help Fly It.. Freebird is a 9-figure, founder-led consumer brand that’s scaled fast through performance marketing, subscriptions, and relentless execution. With over 1 million customers and momentum across DTC, retail, marketplaces, and international expansion, we’ve proven product-market fit. But now, we’re building the systems, team, and operating discipline to scale into a global, omnichannel powerhouse.. We’re looking for a . Director of Strategy & BizOps. to help architect, organize, and operate that next chapter.. This person will be the . right hand to the COO. and a trusted partner to the CEO — a strategic operator who can organize chaos, solve complex problems, drive high-leverage execution, and build the machine that runs Freebird at scale.. If you're a former consultant turned startup operator who thrives on turning vision into clarity and systems into outcomes, this role was built for you.. What You’ll Own. 1. Build & Enforce a Scalable Operating System. . Architect the frameworks, systems, and rhythms that power execution across the business: scorecards, SOPs, dashboards, OKRs, cadences . . Own how the company operates — from meetings to metrics to execution flows . . Ensure we move fast . and. in sync — without burning out or breaking . . 2. Support Strategic Planning & Business Strategy. . Partner with the CEO and COO to define quarterly and annual goals, prioritize initiatives, and resource strategic projects . . Shape the cross-functional roadmap across DTC, Amazon, retail, international, and new product launches . . Ensure the company’s strategy is actionable, aligned, and deeply understood across all teams . . 3. Drive Execution & Solve Problems. . Take key initiatives from idea to execution — with speed, structure, and measurable outcomes . . Own the playbook for getting things done across Freebird: clear project plans, aligned teams, tight feedback loops . . Step into ambiguous challenges, break them down, and drive forward progress . . 4. Act as the Right Hand to the COO. . Support the COO in managing priorities, aligning departments, and solving cross-functional blockers . . Drive clarity and accountability across all operational workstreams . . Amplify the COO’s impact by owning operational layers of the business — so they can focus on high-leverage leadership . . 5. Improve Collaboration & Cross-Team Clarity. . Keep teams aligned around what matters most — with clear context, roles, and responsibilities . . Ensure departments are synced, projects are tracked, and leaders are empowered to lead . . Act as the integrator that connects marketing, product, creative, ops, and more . . 6. Lead Project & Process Management. . Own company-wide project tracking and visibility — no dropped balls, no black boxes . . Identify inefficiencies and bottlenecks, and redesign workflows to scale smoothly . . Make it easier for the team to execute — through better tools, documentation, and habits . . 7. Support Hiring, Onboarding & Team Structure. . Help define org structure, identify hiring needs, and support recruitment for key roles . . Build fast, effective onboarding systems that help new hires ramp quickly . . Define role clarity, team charters, and performance standards across functions . . 8. Bridge Vision & Reality. . Catch visionary ideas from the CEO and COO, map out what success looks like, and ensure they’re executed cleanly . . Translate strategic goals into tactical action — and own follow-through . . Keep the business grounded, focused, and always moving forward. . . Strategic problem-solver with a strong foundation in structured thinking — often gained through consulting, strategic operations, or chief-of-staff-style roles . . . 3–7+ years of experience. in a high-growth startup, scale-up, or entrepreneurial environment — ideally in DTC, CPG, or eCommerce . . Proven ability to . build and implement systems. that drive execution: scorecards, operating cadences, project workflows, SOPs, etc. . . Experience . leading complex, cross-functional initiatives. from strategy through execution — with a track record of creating clarity and driving results . . Strong . project management and process improvement skills. — you keep teams aligned, priorities clear, and execution moving . . Known for bringing structure to chaos — able to . solve ambiguous, multi-dimensional problems. across teams and functions . . High EQ and excellent communicator — comfortable working across all levels, from team leads to founders . . Operates with urgency, ownership, and a “figure it out” mentality — thrives in high-speed, high-autonomy environments . . Long-term leadership potential with the drive to grow into a . COO-level role. over time . . ⭐ . Bonus Experience. . . Experience in DTC, eCommerce, CPG, or subscription-based consumer businesses . . Exposure to performance marketing organizations or media-driven customer acquisition . . Supported omnichannel growth — including Amazon, retail, or international expansion . . Familiarity with EOS, OKRs, Asana, Notion, or other execution frameworks . . Experience with hiring, onboarding, and building lean, high-output teams . . . Background in top-tier consulting (e.g., McKinsey, Bain, BCG). is a plus — especially when paired with startup operating experience. . Company Location: United States.