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Polish Speaking Customer Service For An American Multinational Financial Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is pleased to present a fantastic opportunity for a Polish Speaking Customer Service Representative for a prominent American multinational financial company. This role is essential in providing exceptional support to Polish-speaking clients, ensuring that they navigate their financial needs and inquiries with ease and confidence. As a key member of our team, you will be responsible for addressing customer questions, offering solutions, and fostering positive relationships to help clients achieve their financial goals. If you are passionate about customer service and financial markets, we encourage you to apply and make a difference in our clients' experiences.. Key Responsibilities. . Provide outstanding customer support in Polish, managing inquiries related to financial products and services.. . Assist customers with account-related questions, transaction processes, and service issues to ensure high levels of satisfaction.. . Maintain accurate records of customer interactions, documenting inquiries and resolutions in the CRM system.. . Coordinate with internal teams to escalate and resolve complex financial issues for timely customer support.. . Stay informed about the company's financial products and industry regulations to provide accurate information to clients.. . Engage in proactive communication with customers, following up on inquiries and ensuring their needs are met.. . Participate in continuous training to enhance your financial knowledge and customer service skills.. . . Fluency in Polish and strong English communication skills, both written and spoken, are essential.. . Previous experience in customer service, particularly in the financial sector, is highly desirable.. . Strong problem-solving abilities and a commitment to delivering exceptional customer service.. . Excellent verbal and written communication skills, capable of engaging professionally and empathically with clients.. . Able to manage multiple tasks and prioritize effectively in a fast-paced environment.. . Attention to detail and organizational skills for maintaining accurate customer records.. . A genuine interest in finance and willingness to learn about new products and services will be beneficial.. . Company Location: Greece.