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Dutch Speaking Emergency Roadside Assistance Agent - 2000 Euro Per Month at Mercier Consultancy BG. Mercier Consultancy is excited to announce an opportunity for a Dutch Speaking Emergency Roadside Assistance Agent, offering a competitive salary of 2000 Euro per month. In this essential position, you will provide exceptional support to Dutch-speaking customers facing vehicle emergencies. Your quick responses and effective communication will ensure that our clients receive timely assistance when they need it most. If you have a passion for helping others and want to be part of our team, we encourage you to apply!. Responsibilities. . Respond swiftly to emergency calls from Dutch-speaking clients in distress due to vehicle issues.. . Assess each situation and provide clear, helpful guidance and support.. . Collaborate with service providers to ensure prompt dispatch of roadside assistance.. . Maintain detailed records of all customer interactions and follow-up processes.. . Deliver empathetic and professional service, prioritizing customer satisfaction.. . Stay updated on company policies, services, and procedural changes related to roadside assistance.. . Work as a team member to enhance service delivery and overall customer experience.. . . Fluent in Dutch and English, with exceptional written and verbal communication abilities.. . Experience in customer service is preferred, especially in emergency response or support roles.. . Ability to think critically and resolve issues effectively under pressure.. . Strong organizational skills and meticulous attention to detail.. . Capacity to work independently and manage time effectively.. . Familiarity with automotive services and roadside assistance procedures is advantageous.. . Willingness to work flexible hours, including evenings and weekends, as required.. . Company Location: Portugal.