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Billing Verification Specialist - Work from home at Twoconnect. We are seeking a detail-oriented and analytical individual to join our team as a Billing Verification Specialist. In this role, you will be responsible for identifying, analysing, and resolving discrepancies in energy billing by investigating system-generated verification failures.. You will work closely with our in-house verification system, energy retailers, and internal teams to ensure accurate billing, cost recovery, and process optimisation. This role plays a critical part in delivering cost savings and maintaining billing integrity for our clients.. Key Responsibilities:. . Review and investigate automated billing verification failures flagged by the internal system.. . Analyse errors to determine root cause, whether system configuration issues or billing errors by energy retailers.. . Resolve system-related issues independently or escalate to technical teams where required.. . Raise disputes with retailers for billing errors and follow through until adjustments or credits are issued.. . Utilise the in-house ticketing system to track open issues, resolutions, and savings achieved.. . Analyse large data sets in Excel when recurring or widespread errors are identified across multiple invoices.. . Document findings, resolutions, and communicate effectively with internal stakeholders and external partners.. . Support the continuous improvement of the bill verification process and system capabilities.. . . Minimum of 3 years of experience in billing verification, invoice reconciliation, data analysis, or a similar analytical role.. . Strong analytical and problem-solving skills with a high attention to detail.. . Proficient in Microsoft Excel, including experience working with large datasets.. . Experience in utilities, energy billing, or invoice reconciliation is highly desirable.. . Ability to work independently, manage time effectively, and prioritise tasks.. . Excellent written and verbal communication skills.. . Comfortable working with systems and learning new tools and technologies.. . Company Location: Philippines.